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Support Articles

Accessing the Toradex on Opentrons Flex

The Toradex is the “brain” of Opentrons Flex. It drives the touchscreen display on the Flex and runs the operating…
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Unbox Opentrons Flex

Congratulations! 🎉 Your Opentrons Flex has arrived and you’ve prepared a space for it in your lab. Let’s open that monster…
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Where to place Opentrons Flex

Opentrons Flex needs to be placed on a stationary, sturdy, level bench surface without wheels. The robot’s base dimensions are…
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Move Opentrons Flex after unboxing

This article references relevant sections of the Opentrons Flex instruction manual on moving the Flex short distances after unboxing. For…
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Module compatibility of Opentrons Flex

Opentrons Flex is compatible with four types of on-deck Opentrons modules: The Heater-Shaker Module GEN1 provides on-deck heating…
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Deck configuration on Opentrons Flex

The robot does not automatically detect the presence or absence of deck fixtures. Therefore, it is essential to manually specify…
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Cleaning Opentrons Flex

Opentrons Flex should be cleaned regularly to prevent the buildup of contaminants that could compromise your experiments. Follow the steps…
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Can I use OT-2 pipette tips with Opentrons Flex pipettes?

The short answer is no. Flex pipette tips are designed for the Opentrons Flex pipettes. Flex tips are not backwards compatible with…
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Your Opentrons team

Our team wants to be able to support your access to affordable automation from when you are considering purchasing an…
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Working effectively with Opentrons Support

Opentrons Support does work magic, but we are not telepathic.
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