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Opentrons Flex Gripper

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Opentrons Flex Gripper

The Opentrons Flex Gripper is capable of moving labware such as plates and tip racks across the deck and on…

Support Articles

General support practices

Opentrons offers a variety of support options for all customers. For the lifetime of your robot, you get access to…

Support Articles

Severity level descriptions for Opentrons Support cases

Opentrons support cases are classified according to the urgency and impact of the issue involved.

Support Articles

Statement of Support

This document defines what we support in terms of our products, services, and applications. Part of providing effective support is…

Support Articles

Working effectively with Opentrons Support

Opentrons Support does work magic, but we are not telepathic.

Support Articles

Your Opentrons team

Our team wants to be able to support your access to affordable automation from when you are considering purchasing an…

Support Articles

Can I use OT-2 pipette tips with Opentrons Flex pipettes?

The short answer is no.¬†Flex pipette tips are designed for the Opentrons Flex pipettes.¬†Flex tips are not backwards compatible with…

Support Articles

Cleaning Opentrons Flex

Opentrons Flex should be cleaned regularly to prevent the buildup of contaminants that could compromise your experiments. Follow the steps…

Support Articles

Deck configuration on Opentrons Flex

The robot does not automatically detect the presence or absence of deck fixtures. Therefore, it is essential to manually specify…

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