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Working effectively with Opentrons Support

Opentrons Support does work magic, but we are not telepathic. Read More

Statement of Support

This document defines what we support in terms of our products, services, and applications. Part of providing effective support is defining what is outside of the scope of support. Read More

Severity level descriptions for Opentrons Support cases

Opentrons support cases are classified according to the urgency and impact of the issue involved. Read More

General support practices

Opentrons offers a variety of support options for all customers. For the lifetime of your robot, you get access to our legendary in-house technical support team. We never read from scripts, and we’ll take the time to give you the help you need. Read More

Opentrons Flex Gripper Brochure

The Opentrons Flex Gripper is capable of moving labware such as plates and tip racks across the deck and on or off modules such as the Magnetic Block or Thermocycler. … Read More

Opentrons Flex Gripper

The Opentrons Flex Gripper is capable of moving labware such as plates and tip racks across the deck and on or off modules such as the Magnetic Block or Thermocycler. … Read More

High-throughput, low cost co-culture with the OT-2 and Stratus

Opentrons OT-2 Tips Brochure

Opentrons OT-2 Tips are optimized for automating liquid handling protocols on the OT-2 lab robot… Read More

Operating a Small-Scale Liquid Handler in a Large-Scale Core Facility

A novel, fully automated and reagent-agnostic transient transfection protocol