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Support Articles

How to find our changelogs

For comprehensive information on Opentrons software updates, visit our GitHub changelogs, where you can find details on API updates, bug…
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Support Articles

Downgrade to an older software version

Some users prefer to use an older version of the Opentrons App for compatibility or stability reasons. This article provides…
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Support Articles

Delete a protocol

This article provides instructions on deleting a protocol in the Opentrons App.
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Support Articles

Delete a custom labware definition

This article provides step-by-step instructions on deleting a custom labware definition in the Opentrons App.
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Support Articles

Cancel a run

This article offers step-by-step instructions on canceling a run in progress in the Opentrons App.
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Support Articles

Sunsetting the OT-One

This article discusses the sunsetting of the OT-One robot and the halt of technical support for this system.
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Thermocycler Module

The Opentrons Thermocycler Module is an easy-to-use on-deck module that enables automation of upstream and downstream workflow steps.
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Manually opening the Thermocycler lid

In situations where a Thermocycler’s lid becomes stuck and fails to open during a protocol, follow the provided instructions to…
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How to troubleshoot an orange blinking light error on a Thermocycler Module

While using your Thermocycler Module in a protocol, you might encounter an orange blinking light error. Follow the detailed instructions…
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Support Articles

How to read the GEN2 Thermocycler LED status lights

The Opentrons Thermocycler Module GEN2 is equipped with LED status lights designed to simplify troubleshooting and ensure efficient operation.
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