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Support Articles

Import a custom labware definition

The Labware tab allows you to import custom labware definitions and browse all custom and standard labware in-app without needing…
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How do I know if I have Opentrons tips?

See what a standard tip rack supplied by Opentrons looks like.
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What is a labware definition?

In order for the robot to interact with any given labware, it needs to reference a corresponding JSON definition file…
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Creating custom labware definitions

Labware that is not listed in the Labware Library is considered to be custom. You can utilize custom…
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Install labware clips on Opentrons Flex

Opentrons Flex comes with removable deck slots for all 12 positions in the working area. Each deck slot has corner…
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How to download the logs on Opentrons Flex

A log file is a computer-generated data file that contains information about usage patterns, activities, and operations within an operating…
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Accessing the X board on Opentrons Flex

The X board controls and powers movement around the X-axis. It is concealed by a black panel cover. This article…
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Accessing the Toradex on Opentrons Flex

The Toradex is the “brain” of Opentrons Flex. It drives the touchscreen display on the Flex and runs the operating…
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Unbox Opentrons Flex

Congratulations! 🎉 Your Opentrons Flex has arrived and you’ve prepared a space for it in your lab. Let’s open that monster…
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Where to place Opentrons Flex

Opentrons Flex needs to be placed on a stationary, sturdy, level bench surface without wheels. The robot’s base dimensions are…
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