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Working effectively with Opentrons Support
Opentrons Support does work magic, but we are not telepathic.
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Support Articles
Statement of Support
This document defines what we support in terms of our products, services, and applications. Part of providing effective support is…
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Support Articles
Severity level descriptions for Opentrons Support cases
Opentrons support cases are classified according to the urgency and impact of the issue involved.
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Support Articles
General support practices
Opentrons offers a variety of support options for all customers. For the lifetime of your robot, you get access to…
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Brochures
Opentrons Flex Gripper Brochure
The Opentrons Flex Gripper is capable of moving labware such as plates and tip racks across the deck and on…
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Brochures
Opentrons Flex Gripper
The Opentrons Flex Gripper is capable of moving labware such as plates and tip racks across the deck and on…
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Webinars
High-throughput, low cost co-culture with the OT-2 and Stratus
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Brochures
Opentrons OT-2 Tips Brochure
Opentrons OT-2 Tips are optimized for automating liquid handling protocols on the OT-2 lab robot…
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Operating a Small-Scale Liquid Handler in a Large-Scale Core Facility
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Webinars
A novel, fully automated and reagent-agnostic transient transfection protocol
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