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Support Articles

Delete a protocol

This article provides instructions on deleting a protocol in the Opentrons App.

Support Articles

Delete a custom labware definition

This article provides step-by-step instructions on deleting a custom labware definition in the Opentrons App.

Support Articles

Cancel a run

This article offers step-by-step instructions on canceling a run in progress in the Opentrons App.

Support Articles

Sunsetting the OT-One

This article discusses the sunsetting of the OT-One robot and the halt of technical support for this system.

Support Articles

Thermocycler Module

The Opentrons Thermocycler Module is an easy-to-use on-deck module that enables automation of upstream and downstream workflow steps.

Support Articles

Manually opening the Thermocycler lid

In situations where a Thermocycler’s lid becomes stuck and fails to open during a protocol, follow the provided instructions to…

Support Articles

How to troubleshoot an orange blinking light error on a Thermocycler Module

While using your Thermocycler Module in a protocol, you might encounter an orange blinking light error. Follow the detailed instructions…

Support Articles

How to read the GEN2 Thermocycler LED status lights

The Opentrons Thermocycler Module GEN2 is equipped with LED status lights designed to simplify troubleshooting and ensure efficient operation.

Support Articles

Temperature Module

The Opentrons Temperature Module is designed to maintain your reagents or samples at a constant temperature between 4 – 95…

Support Articles

Magnetic Module

The Opentrons Magnetic Module is specifically engineered for automating magnetic bead-based protocols on the OT-2. Compatible with a wide range…

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