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Support Articles

Replacing the white pipette ribbon cable

Occasionally, the white ribbon cable connecting to the pipettes may get damaged and need replacement. Follow these instructions to remove…

Support Articles

Replacing the Raspberry Pi 3B on the OT-2

In cases where the Raspberry Pi’s operating system or data becomes corrupted, and reformatting or reinstalling doesn’t resolve the issue,…

Support Articles

Replacing the OT-2’s tip probe switches

The tip probe switch is an essential component for calibrating your robot. Follow this brief guide to replace the electronic…

Support Articles

Replacing the OT-2’s SD card

If the OT-2’s SD card becomes corrupted and reformatting or reflashing doesn’t resolve the issue, a replacement may be needed.

Support Articles

Replacing the OT-2’s internal USB-to-Ethernet adapter

If you’re working with Opentrons Support to troubleshoot certain connection problems, we might ask you to replace your OT-2’s internal…

Support Articles

Replacing the OT-2 central routing board

The central routing board facilitates data transfer from the Raspberry Pi to the motor controller board, as well as provides…

Support Articles

Replacing the O-rings on your 8-Channel GEN2 pipette

On 8-Channel GEN2 pipettes, there is a rubber O-ring wrapped around the outside of each channel. These O-rings help tips form a…

Support Articles

Reflashing the OT-2’s SD card

Reflashing the SD card ensures a fresh start and can help resolve software-related issues. In specific cases on the OT-2,…

Support Articles

Pipette troubleshooting guide

This article provides instructions on troubleshooting issues with uneven or inconsistent liquid handling in GEN1 and GEN2 pipettes.

Support Articles

Investigating the OT-2’s electronic boards

This article provides guidance on how to analyze the electronic boards on the OT-2 for troubleshooting purposes.

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