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Support Articles

Get started: Connect to your OT-2 over USB

Learn how to connect to your OT-2 using the USB A/B cable included in your order.

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Get started: Choose which protocol method is right for you

Choose between Protocol Designer, which is best for basic workflows and requires no coding, or Python API, which offers unlimited…

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Get started: Check what’s included with your OT-2

See which parts and accessories included in OT-2 robot orders. These include tools required for setup, spare parts for common…

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Get started: Calibrate tip length and pipette offset

Learn how to perform tip length and pipette offset calibration for each pipette attached to your OT-2.

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Get started: Calibrate the deck

Learn how to calibrate the deck of your OT-2.

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Get started: Attach pipettes

Learn how to attach pipettes to your OT-2.

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What does the blue light on the robot do?

The blue light on the front of the OT-2 is a status indicator and will be illuminated while the robot…

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Using the OT-2’s camera

The OT-2 has a camera built in to its chassis, positioned to get a view of the deck. It has…

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Using Python packages in Python API protocols

To use most Python packages in a protocol, they will need to be manually installed on your OT-2. If you’re…

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Using CSV input data in Python protocols

CSV files can store a table of values. They can be used for tasks like specifying…

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