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Knowledge Hub

Support Articles

Checking your OT-2’s serial number

This article describes where to find your OT-2’s serial number and how to use this information to determine when it…

Support Articles

Can the OT-2 perform colony recognition?

The OT-2 cannot perform colony recognition, but can help automate colony PCR procedures.

Support Articles

6.0.0 release: Outputting files to a robot filesystem in Python protocols

There is a known issue in 6.0.0 related to Python API protocols which write files to a robot filesystem. For…

Support Articles

Setting up SSH access to your OT-2

SSH is a way to connect to and control your OT-2 over the command line. It’s required for some troubleshooting…

Support Articles

Network requirements for the OT-2

This article covers what you or your IT team needs to know to get your robots connected.

Support Articles

Connecting to your OT-2 with SSH

This article explains how to connect to and control your OT-2 via the command line using SSH (Secure Shell), allowing…

Support Articles

Connecting to your OT-2 with an Ethernet cable

Depending on the robot you have, you will need to follow separate instructions for how to connect your robot via…

Support Articles

Connecting the OT-2R to a router

The OT-2R electronics are designed for Ethernet connectivity, without the internal USB-to-Ethernet converter found in the OT-2. As a result,…

Support Articles

Which tips should be used for calibration?

Opentrons strongly recommends using Opentrons tips. Opentrons pipette nozzles have specific geometry that work best with…

Support Articles

Use different tips to calibrate your OT-2

Deck and pipette offset calibration are normally completed using Opentrons OT-2 Tips (non-filtered), but Opentrons OT-2 Filter Tips can be…

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