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Support Articles

Cleaning your OT-2 modules

This article provides instructions for cleaning the Temperature, Magnetic, Thermocycler, and Heater-Shaker Modules.
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Cleaning your OT-2

Maintaining your robot and pipettes is crucial for effective lab work. Proper care ensures longevity, accuracy, precise calibration, and minimizes…
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Cleaning the robot’s surfaces

This article provides instructions for cleaning the gantry, deck, frame, front and top windows, and rear and side windows of…
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Calibration best practices

This article provides best practice guidelines for pipette and tip attachment in addition to deck, pipette, and labware calibration.
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What are labware adapters?

Labware adapters can be used in both Python API and Protocol Designer protocols to support manual and automatic labware movements…
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View a robot’s run history

As of software version 6.0, the 20 most recent protocol runs will be displayed. The oldest previous run will be…
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Uninstall the Opentrons App

If you encounter any problems with the Opentrons App or want to uninstall it from your system, you can do…
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Supported software versions

Software updates are frequently pushed to provide fixes for bugs, improve usability, and add frequently requested features both to the…
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Show imported protocol file in file system

This article provides instructions on locating a protocol on your computer that has been imported through the Opentrons App.
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Support Articles

Show imported labware definition file in file system

This article provides guidance on locating a custom labware file on your computer that you have previously imported to the…
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