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Support Articles

Fix tip probe switch collisions caused by a bad factory calibration

Normally, when you calibrate your pipettes, each pipette automatically taps five tip probe switches hidden under…

Support Articles

Finding your pipette’s serial number

Every pipette has a unique serial number located on the back of the physical instrument and in the Opentrons App…

Support Articles

Do I have a GEN1 pipette or a GEN2 pipette?

Refer to the information below to determine the generation of your pipette for use with the OT-One or OT-2 robot.

Support Articles

Detach a pipette

This article provides step-by-step instructions on detaching a pipette from your robot within the Opentrons App.

Support Articles

Chemical resistance of Opentrons pipettes

Opentrons pipettes are designed and tested to handle a wide range of aqueous solutions common to biochemistry.

Support Articles

Checkit Go pipette testing system

Checkit Go is an innovative testing system specifically designed to quantitatively assess the accuracy of multi-channel…

Support Articles

Changing advanced pipette settings

This article is a resource to supplement working with the Opentrons Support team to troubleshoot pipette issues (e.g. pipette tips…

Support Articles

Get started: Forms

View and download the recommended forms for maintaining your OT-2.

Support Articles

Get started: Running a protocol on the OT-2

Learn how to run a protocol on the OT-2 in this instructional video from our From Box to Protocol series.

Support Articles

Get started: Tip length & pipette offset calibration on the OT-2

Learn how to calibrate tip length and pipette offset on the OT-2 in this instructional video from our From Box…

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