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Support Articles

How to skip labware calibration (pre-4.7.0)

In 5.0.0, Labware Position Check replaced labware calibration. This article is only applicable to users that are on software version 4.7.0…

Support Articles

How to navigate the Devices tab

The Devices tab in the Opentrons App has an abundance of existing documentation on it. This article provides all of…

Support Articles

How to find our changelogs

For comprehensive information on Opentrons software updates, visit our GitHub changelogs, where you can find details on API updates, bug…

Support Articles

Downgrade to an older software version

Some users prefer to use an older version of the Opentrons App for compatibility or stability reasons. This article provides…

Support Articles

Delete a protocol

This article provides instructions on deleting a protocol in the Opentrons App.

Support Articles

Delete a custom labware definition

This article provides step-by-step instructions on deleting a custom labware definition in the Opentrons App.

Support Articles

Cancel a run

This article offers step-by-step instructions on canceling a run in progress in the Opentrons App.

Support Articles

Sunsetting the OT-One

This article discusses the sunsetting of the OT-One robot and the halt of technical support for this system.

Support Articles

Thermocycler Module

The Opentrons Thermocycler Module is an easy-to-use on-deck module that enables automation of upstream and downstream workflow steps.

Support Articles

Manually opening the Thermocycler lid

In situations where a Thermocycler’s lid becomes stuck and fails to open during a protocol, follow the provided instructions to…

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