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Knowledge Hub

Support Articles

View a robot’s run history

As of software version 6.0, the 20 most recent protocol runs will be displayed. The oldest previous run will be…

Support Articles

Uninstall the Opentrons App

If you encounter any problems with the Opentrons App or want to uninstall it from your system, you can do…

Support Articles

Supported software versions

Software updates are frequently pushed to provide fixes for bugs, improve usability, and add frequently requested features both to the…

Support Articles

Show imported protocol file in file system

This article provides instructions on locating a protocol on your computer that has been imported through the Opentrons App.

Support Articles

Show imported labware definition file in file system

This article provides guidance on locating a custom labware file on your computer that you have previously imported to the…

Support Articles

Rerunning a protocol

After a protocol finishes its run, it can be rerun using the Opentrons App. As of software version 6.0, this…

Support Articles

Rename a robot

All Opentrons robots come with a serial number located on the back of the physical device, along with…

Support Articles

Protocol issues within the Opentrons App

In versions of the Opentrons App 6.0.0 and higher, you may encounter errors when proceeding to run protocols. These errors…

Support Articles

Protocol analysis

Protocol analysis is the process that occurs when a protocol is first loaded into the Opentrons App. This feature facilitates…

Support Articles

Perform a manual update

The Opentrons App automatically downloads new versions of both itself and robot software from the internet. However, sometimes the computer…

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