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Knowledge Hub

Support Articles

How to navigate the Devices tab

The Devices tab in the Opentrons App has an abundance of existing documentation on it. This article provides all of…

Support Articles

How to find our changelogs

For comprehensive information on Opentrons software updates, visit our GitHub changelogs, where you can find details on API updates, bug…

Support Articles

Downgrade to an older software version

Some users prefer to use an older version of the Opentrons App for compatibility or stability reasons. This article provides…

Support Articles

Delete a protocol

This article provides instructions on deleting a protocol in the Opentrons App.

Support Articles

Delete a custom labware definition

This article provides step-by-step instructions on deleting a custom labware definition in the Opentrons App.

Support Articles

Cancel a run

This article offers step-by-step instructions on canceling a run in progress in the Opentrons App.

Support Articles

Sunsetting the OT-One

This article discusses the sunsetting of the OT-One robot and the halt of technical support for this system.

Support Articles

Thermocycler Module

TheĀ Opentrons Thermocycler ModuleĀ is an easy-to-use on-deck module that enables automation of upstream and downstream workflow steps.

Support Articles

Manually opening the Thermocycler lid

In situations where a Thermocycler’s lid becomes stuck and fails to open during a protocol, follow the provided instructions to…

Support Articles

How to troubleshoot an orange blinking light error on a Thermocycler Module

While using your Thermocycler Module in a protocol, you might encounter an orange blinking light error. Follow the detailed instructions…

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