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NGS Nucleic Acid Extraction Protein Purification ELISA PCR

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Support Articles

Saving and uploading

While using Protocol Designer, export your file frequently as the browser does not automatically save your work. Any JSON file…
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What you need to use the Protocol Designer

Protocol Designer must be accessed through the web browser Google Chrome and requires an active internet connection.
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Well order

In Protocol Designer, the default well order is top to bottom, left to right, but you can customize it for…
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Warnings vs. errors

This article clarifies the distinction between warnings and errors in Protocol Designer.
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Transfer

In Protocol Designer, the Transfer step allows you to move liquid between wells. You can specify which pipette to use,…
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Touch tip

In Protocol Designer, the touch tip setting removes droplets from the pipette tip by gently tapping it against the four…
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Tip position

In Protocol Designer, you can adjust the tip position for aspirating and dispensing liquids, including advanced settings with positions different…
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Thermocycler Module steps

In Protocol Designer, Thermocycler Module steps allow you to change the state of the block and lid temperatures, open and…
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There are pipettes or no labware to calibrate when I try to run a protocol

This error occurs when your protocol has no steps in it. Refer to the Building a Protocol:…
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Temperature Module steps

In Protocol Designer, Temperature Module steps allow you to set the temperature, deactivate the module, and use the Pause step…
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