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Support Articles

Warnings vs. errors

This article clarifies the distinction between warnings and errors in Protocol Designer.
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Transfer

In Protocol Designer, the Transfer step allows you to move liquid between wells. You can specify which pipette to use,…
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Touch tip

In Protocol Designer, the touch tip setting removes droplets from the pipette tip by gently tapping it against the four…
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Tip position

In Protocol Designer, you can adjust the tip position for aspirating and dispensing liquids, including advanced settings with positions different…
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Thermocycler Module steps

In Protocol Designer, Thermocycler Module steps allow you to change the state of the block and lid temperatures, open and…
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There are pipettes or no labware to calibrate when I try to run a protocol

This error occurs when your protocol has no steps in it. Refer to the Building a Protocol:…
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Temperature Module steps

In Protocol Designer, Temperature Module steps allow you to set the temperature, deactivate the module, and use the Pause step…
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Supported file types

Protocol Designer only accepts JSON files created within the tool, and Opentrons cannot guarantee successful reuploading if the file is…
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Quick method to build a serial dilution

In Protocol Designer, follow the method outlined in this article to create a serial dilution with a constant transfer volume…
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Pre-wet tip

In Protocol Designer, the pre-wet tip setting allows you to aspirate and dispense once in the source well before aspirating…
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