Our risk-free return policy
This article provides an overview of Opentrons’ 60-day risk-free return policy for hardware. Read More
This article provides an overview of Opentrons’ 60-day risk-free return policy for hardware. Read More
This article provides guidance on creating an Opentrons eCommerce account, online invoice payment, utilizing customer portal features, and addresses frequently asked questions. Read More
This article provides instructions on securing the axes of the OT-2 robot to prevent damage during shipping and transportation. Read More
This article outlines important aspects to consider when modifying or canceling orders with Opentrons after placement. Read More
This article outlines the benefits, exclusions, eligibility criteria, and purchasing details for the Opentrons Protect warranty. Read More
Opentrons can create a custom protocol for you, leveraging CSV input for streamlined automation of protocols with variable inputs on each run. Read More
This article guides you through the essential steps to start using the Opentrons Protocol Library. Read More
This article provides answers to commonly asked questions about the Opentrons Protocol Library. Read More
This article outlines the benefits, offerings, and eligibility criteria for Remote Custom Protocol Development. Read More
This article provides guidelines on how to request a custom protocol from Opentrons. Read More