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Support Articles

Replacing the white pipette ribbon cable

Occasionally, the white ribbon cable connecting to the pipettes may get damaged and need replacement. Follow these instructions to remove…
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Support Articles

Replacing the Raspberry Pi 3B on the OT-2

In cases where the Raspberry Pi’s operating system or data becomes corrupted, and reformatting or reinstalling doesn’t resolve the issue,…
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Support Articles

Replacing the OT-2’s tip probe switches

The tip probe switch is an essential component for calibrating your robot. Follow this brief guide to replace the electronic…
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Support Articles

Replacing the OT-2’s SD card

If the OT-2’s SD card becomes corrupted and reformatting or reflashing doesn’t resolve the issue, a replacement may be needed.
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Support Articles

Replacing the OT-2’s internal USB-to-Ethernet adapter

If you’re working with Opentrons Support to troubleshoot certain connection problems, we might ask you to replace your OT-2’s internal…
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Support Articles

Replacing the OT-2 central routing board

The central routing board facilitates data transfer from the Raspberry Pi to the motor controller board, as well as provides…
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Support Articles

Replacing the O-rings on your 8-Channel GEN2 pipette

On 8-Channel GEN2 pipettes, there is a rubber O-ring wrapped around the outside of each channel. These O-rings help tips form a…
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Support Articles

Reflashing the OT-2’s SD card

Reflashing the SD card ensures a fresh start and can help resolve software-related issues. In specific cases on the OT-2,…
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Support Articles

Pipette troubleshooting guide

This article provides instructions on troubleshooting issues with uneven or inconsistent liquid handling in GEN1 and GEN2 pipettes.
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Support Articles

Investigating the OT-2’s electronic boards

This article provides guidance on how to analyze the electronic boards on the OT-2 for troubleshooting purposes.
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