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Support Articles
Replacing the OT-2’s internal USB-to-Ethernet adapter
If you’re working with Opentrons Support to troubleshoot certain connection problems, we might ask you to replace your OT-2’s internal…
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Support Articles
Replacing the OT-2 central routing board
The central routing board facilitates data transfer from the Raspberry Pi to the motor controller board, as well as provides…
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Support Articles
Replacing the O-rings on your 8-Channel GEN2 pipette
On 8-Channel GEN2 pipettes, there is a rubber O-ring wrapped around the outside of each channel. These O-rings help tips form a…
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Support Articles
Reflashing the OT-2’s SD card
Reflashing the SD card ensures a fresh start and can help resolve software-related issues. In specific cases on the OT-2,…
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Support Articles
Pipette troubleshooting guide
This article provides instructions on troubleshooting issues with uneven or inconsistent liquid handling in GEN1 and GEN2 pipettes.
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Support Articles
Investigating the OT-2’s electronic boards
This article provides guidance on how to analyze the electronic boards on the OT-2 for troubleshooting purposes.
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Support Articles
Installing Linux commands on Windows
This article provides instructions on how to install Linux-based commands such as ssh or make on Windows computers.
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Support Articles
How to reinstall a coupler on the OT-2
This article provides instructions on reinstalling the coupler, a key component necessary for the proper movement of the gantry on…
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Support Articles
How to read the OT-2R LED status lights
The OT-2R has five LEDs on the side of its electronics enclosure that serve as status indicators which can help…
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Support Articles
How to download the OT-2 logs
A log file is a computer-generated data file that contains information about usage patterns, activities, and operations within an operating…
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