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Knowledge Hub

Support Articles

Replacing the OT-2’s internal USB-to-Ethernet adapter

If you’re working with Opentrons Support to troubleshoot certain connection problems, we might ask you to replace your OT-2’s internal…

Support Articles

Replacing the OT-2 central routing board

The central routing board facilitates data transfer from the Raspberry Pi to the motor controller board, as well as provides…

Support Articles

Replacing the O-rings on your 8-Channel GEN2 pipette

On 8-Channel GEN2 pipettes, there is a rubber O-ring wrapped around the outside of each channel. These O-rings help tips form a…

Support Articles

Reflashing the OT-2’s SD card

Reflashing the SD card ensures a fresh start and can help resolve software-related issues. In specific cases on the OT-2,…

Support Articles

Pipette troubleshooting guide

This article provides instructions on troubleshooting issues with uneven or inconsistent liquid handling in GEN1 and GEN2 pipettes.

Support Articles

Investigating the OT-2’s electronic boards

This article provides guidance on how to analyze the electronic boards on the OT-2 for troubleshooting purposes.

Support Articles

Installing Linux commands on Windows

This article provides instructions on how to install Linux-based commands such as ssh or make on Windows computers.

Support Articles

How to reinstall a coupler on the OT-2

This article provides instructions on reinstalling the coupler, a key component necessary for the proper movement of the gantry on…

Support Articles

How to read the OT-2R LED status lights

The OT-2R has five LEDs on the side of its electronics enclosure that serve as status indicators which can help…

Support Articles

How to download the OT-2 logs

A log file is a computer-generated data file that contains information about usage patterns, activities, and operations within an operating…

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